Last Updated: 28/7/2026
Customers may occasionally need to cancel an order. This policy explains how cancellation requests will be handled.

Before Dispatch
Customers may request cancellation before dispatch through [WhatsApp / Email / Customer Account]. Approval depends on the order's current fulfilment status.

After Dispatch
Once an order has been dispatched or handed to the logistics partner, cancellation may no longer be possible. Eligible post-delivery requests will be handled under the Return, Exchange & Refund Policy.

Prepaid Orders
If an eligible prepaid order is cancelled before dispatch, the applicable refund will be initiated to the original payment method. Bank/payment-provider timelines may vary.

COD Orders
Eligible COD orders may be cancelled before dispatch. Repeated refusal of confirmed COD orders or suspected misuse may affect future COD availability, subject to applicable law and company policy.

Cancellation by Bella Beauty
Bella Beauty may cancel an order where fulfilment is not possible due to stock unavailability, pricing/listing errors, payment issues, suspected fraud, invalid delivery information or other operational reasons. If payment was received, an applicable refund will be initiated.

Request Cancellation
Email: Bellabeautyinnerwearonline@gmail.com
Phone/WhatsApp: +91 9315921287
Please include your order number.